Dice Store – Dana Ice Air Conditioning Services
Last Updated: 15/04/2025
Welcome to Danat Ice Air Conditioning Services – Dice. Please read these Terms of Use carefully before using the website or any of its services. By using the website, you automatically agree to comply with these terms. If you do not agree to any part of these terms, please refrain from using the website.
Definitions
- Website: Refers to the online store of Danat Al-Jaleed Air Conditioning Services – Dice, accessible via: store.dic-sa.com.
- User: Any individual browsing the website or using its services, whether as a visitor or a registered customer.
- Services: Include the sale of air conditioning units, delivery, and installation services in certain cases.
Eligibility for Use
- Users under the age of 18 are not permitted to use the website without the permission and consent of a guardian.
- By using the website, you confirm that you have the legal capacity to enter into contracts and purchase products.
Registration and Account
- Users must provide accurate and complete information during registration, including name, phone number, email address, and delivery address.
- Users are responsible for maintaining the confidentiality of their login credentials and must not share them with any third party.
- The website administration reserves the right to suspend or cancel an account in case of illegal activity or misuse of the website.
Orders and Payment
- All orders are subject to product availability and approval by the administration.
- Secure payment options are provided through approved electronic payment gateways. Your card details are not stored on our website.
- Displayed prices include Value Added Tax (VAT) as clarified.
Shipping and Delivery
- Orders are delivered to the address specified by the customer within the Kingdom of Saudi Arabia, specifically in the areas we cover.
- Delivery times vary depending on the city and product type. Customers will be notified of the details upon order confirmation.
- The customer is responsible for ensuring the accuracy of the delivery address. In case of an error, additional delivery fees may apply.
- In some cases, installation services are included in the price, which will be clearly stated on the product page.
Return and Replacement Policy
Customers may request a return or replacement within a specified period (usually 7 days from the date of receipt), subject to the following conditions:
- The product must be in its original condition, with unopened packaging and unused.
- A valid invoice or proof of purchase from the store must be provided.
- Returns or replacements are not accepted if the product has been opened or installed, except in cases of proven manufacturing defects.
- Air conditioning products cannot be returned or replaced after opening or final installation unless there is a verified manufacturing defect (which is rare).
- If the return reason is unrelated to a defect, the customer bears full shipping and delivery costs.
Website Usage
- The website must not be used for any illegal purposes, activities violating public morals, or infringing on third-party rights.
- Attempting to hack the website, collect other users' information, or interfere with its operation in any way is strictly prohibited.
- We reserve the right to ban or take legal action against any user who misuses the platform or violates these Terms of Use.
Intellectual Property Rights
- All website content (text, images, logos, designs, programming) is the exclusive property of Dice Store and may not be reused or copied without written permission.
- Trademarks and names used are legally protected.
Legal Liability
- We strive to provide accurate and up-to-date information but do not guarantee the website is free from technical or typographical errors.
- We are not liable for any direct or indirect damages resulting from the use of or inability to access the website.
- All products are provided as described, with after-sales services as per the stated terms.
Modifications to Terms
- The website administration reserves the right to modify these Terms of Use at any time without prior notice.
- Updates will be published on this page. Continued use of the website after modifications constitutes implicit acceptance of the revised terms.
Governing Law and Jurisdiction
- These Terms are governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia.
- In case of any dispute, the competent judicial authority in Makkah will have exclusive jurisdiction.
Contact Us
For any inquiries or requests regarding the privacy policy, you can reach us via:
📌 Note: By using the Dice website, you agree to our Terms of Use and Privacy Policy.
